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Why Amazon Has So Many Counterfeit Goods

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Seizures of counterfeit products at U.S. borders have increased 10-fold over the past two decades as e-commerce sales have boomed. The total value of seized goods – if they had been real – reached nearly $1.4 billion in 2018. Most are coming from mainland China or Hong Kong. CNBC visited one of the busiest entry […]

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Will Best Buy Survive Amazon?

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Amazon has shattered traditional brick-and-mortar stores across sectors, but there’s one retail giant that still stands amid the rapidly changing retail market: Best Buy. In 2012, the electronics chain almost went under. Then, somehow, it didn’t. » Subscribe to CNBC: https://cnb.cx/SubscribeCNBC » Subscribe to CNBC TV: https://cnb.cx/SubscribeCNBCtelevision » Subscribe to CNBC Classic: https://cnb.cx/SubscribeCNBCclassic About CNBC: […]

The Business Of Amazon Shipping Boxes

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Cardboard boxes are a really big deal in the U.S. Amazon alone shipped over 5 billion packages through Prime in 2017. But as Amazon moves to plastic mailers and paper mailers the corrugated box market is bracing for the fallout. There are other players in the space but today the four big cardboard box manufacturers […]

What’s Behind The Hot Emerging Market Of Amazon Seller Aggregators

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Amazon aggregators are in the midst of a buying frenzy. They’re trying to entice sellers who have successful brands on Amazon with incentives like Tesla giveaways and exclusive parties. Some of the biggest Amazon aggregators, Thrasio and Perch, have valuations in the billions of dollars. In July, they were among the many companies in the […]

Can Walmart Catch Amazon In E-commerce?

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From partnering with Instacart to launching Walmart+ as a competitor to Prime, here are all the ways Walmart is looking to catch up with Amazon’s dominance in e-commerce as the pandemic pushes more shoppers online. Walmart is partnering with Instacart to offer same-day delivery starting in a few U.S. markets, making it the latest major […]

How Amazon Beat Supply Chain Chaos With Ships, Containers And Planes

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As supply chain chaos causes shipping delays this holiday season, experts say Amazon’s logistics empire and predictive analytics will allow it to avoid the worst of it. Amazon leased long-haul planes to get goods from China to the U.S. faster, and its been making its own containers and chartering private cargo vessels for years. Now […]

Amazon’s Plan To Fix Its Multi-Billion Dollar Returns Problem

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While Amazon’s dominance grows, so does its number of returns, and that’s causing a massive problem for the e-commerce giant and the planet. A National Retail Federation survey found that across all retail, a record $761 billion of merchandise was returned last year. Returns from retailers created an estimated 5.8 billion pounds of landfill waste, […]

How Amazon Returns Work

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Returns take a major toll on retailers’ bottom line and on the planet, but Amazon is taking big steps to change that. Free returns are now offered on almost all Amazon orders, with a new option to bring unboxed items in-person to any Kohl’s store. The majority of returned Amazon items are resold to other […]

Amazon DSP Drivers Reveal The Challenges Of One-Day Shipping

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Amazon has more than 115,000 drivers working under independent small businesses – Delivery Service Partners, or DSPs – who deliver Prime packages to doorsteps with one-day shipping. We talked to current and former Amazon DSP drivers about the pressures of the job. From urinating in bottles to running stop signs, routes that lead drivers to […]

Where Online Returns Really End Up And What Amazon Is Doing About It

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Sending back an online order has never been easier. It’s often free for the customer, with some retailers even allowing customers to keep the item while offering a full refund. Amazon returns can be dropped off at Kohl’s, UPS or Whole Foods without boxing it up or even printing a label. But there’s a darker […]